🇦🇺 Australian Owned🚚 Free Shipping Over $120🎁 Free Gift On Orders Over $100📦 Same Day Dispatch Before 12pm🐰 Cruelty Free🌸 Fragrance Free🇦🇺 Australian Owned🚚 Free Shipping Over $120🎁 Free Gift On Orders Over $100📦 Same Day Dispatch Before 12pm🐰 Cruelty Free🌸 Fragrance Free

pureskin Australia

Terms of Service

Last updated: 4 August 2026

Welcome to PURESKIN Australia ("PURESKIN", "we", "our" or "us").

These Terms of Service govern your access to and use of www.pureskinau.com, including the purchase of products available through our website.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use this website.

1. Acceptance of Terms

By using this website or placing an order with PURESKIN, you agree to these Terms of Service together with our Privacy Policy, Shipping Policy and Refund Policy.

2. Eligibility

You must be at least 18 years of age to purchase products from this website.

By placing an order, you confirm that you meet this requirement.

3. Product Information

PURESKIN products are cosmetic products intended for external use only.

While we take reasonable care to ensure product descriptions, images and ingredient information are accurate, product packaging, formulations and availability may occasionally change without prior notice.

Nothing on this website is intended to constitute medical advice or replace advice from a qualified healthcare professional.

4. Payment & Pricing

All prices are displayed in Australian Dollars (AUD).

Prices, promotions and product availability may change without notice.

Orders will only be processed once full payment has been successfully received.

5. Order Acceptance

PURESKIN reserves the right to refuse, cancel or limit any order where we reasonably believe:

  • Fraudulent activity has occurred.
  • Incorrect pricing or website errors have occurred.
  • Products are unavailable.
  • These Terms have been breached.

If payment has already been processed for a cancelled order, a full refund will be issued.

6. Product Use

All PURESKIN products should be used only as directed.

Customers are responsible for reviewing ingredient lists prior to purchase and ensuring products are suitable for their individual skin type.

We recommend performing a patch test before first use, particularly if you have sensitive skin or known allergies.

Individual results will vary depending on skin type, routine and other personal factors.

7. Customer Responsibility

By purchasing from PURESKIN, you acknowledge that:

  • You have reviewed the product information before purchasing.
  • You are responsible for using products in accordance with the directions provided.
  • You understand that cosmetic products may produce different results for different individuals.
  • You accept responsibility for ensuring products are suitable for your individual needs.

8. Shipping & Delivery

PURESKIN currently ships within Australia and selected international destinations.

Customers are responsible for ensuring that the shipping information provided at checkout is accurate.

Once an order has been dispatched, delivery is managed by the shipping carrier.

Please refer to our Shipping Policy for information regarding dispatch, delivery and shipping responsibilities.

9. Returns & Refunds

Our Refund Policy forms part of these Terms and should be read together with this document.

10. Intellectual Property

All content on this website, including but not limited to:

  • The PURESKIN name and branding
  • Logos
  • Product names
  • Images
  • Graphics
  • Videos
  • Website design
  • Text
  • Icons
  • Product descriptions

is owned by or licensed to PURESKIN and is protected by Australian intellectual property laws.

No content may be copied, reproduced, distributed, modified, scraped, used to train artificial intelligence models or commercially exploited without our prior written consent.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

12. Account Suspension

We reserve the right to suspend or permanently terminate customer accounts where we reasonably believe these Terms have been breached or unlawful activity has occurred.

13. Force Majeure

PURESKIN is not responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods or fires
  • Government action
  • Pandemics
  • Industrial action
  • Supply chain disruptions
  • Carrier delays
  • Power or internet outages

14. Limitation of Liability

To the maximum extent permitted by Australian law, PURESKIN is not liable for any indirect, incidental, special or consequential loss arising from your use of this website or our products.

Where liability cannot legally be excluded, our liability is limited to the remedies available under the Australian Consumer Law.

Nothing in these Terms excludes, restricts or modifies any consumer guarantees that cannot be excluded under Australian law.

15. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms limits your rights under the Competition and Consumer Act 2010 (Cth), including the consumer guarantees provided by the Australian Consumer Law.

16. Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

17. Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy and Refund Policy, constitute the entire agreement between you and PURESKIN regarding your use of this website.

19. Changes to These Terms

We may update these Terms from time to time by publishing a revised version on our website.

Your continued use of the website following any changes constitutes acceptance of the updated Terms.

20. Contact Us

If you have any questions regarding these Terms of Service, please contact our Customer Care team:

PURESKIN Australia

Email: hello@pureskinau.com

Need a hand?

Our Customer Care team is happy to help with any questions.

hello@pureskinau.com