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pureskin Australia

Frequently Asked Questions

The questions skincare shoppers actually ask: about PDRN, ingredients, sensitive skin, shipping and more.

Product Questions

Orders & Shipping

Storage & Ingredients

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Our Customer Care team is happy to help with anything else.

Frequently Asked Questions

What makes PURESKIN different?

What is PDRN (Salmon DNA)?

Is PDRN safe for skincare?

Do your formulas contain real PDRN?

Are your products cruelty free?

Are your products fragrance free?

Do your products contain parabens or sulphates?

Are your products suitable for sensitive skin?

Can I use PURESKIN after microneedling or cosmetic treatments?

Can I combine PURESKIN with retinol or vitamin C?

Can I use the products while pregnant or breastfeeding?

How long does it take to see results?

Can I use the products every day?

Where do you ship from?

How long does shipping take?

Do you offer free shipping?

What happens if my order doesn't arrive?

What if my product arrives damaged?

How should I store my skincare?

Are your products vegan?

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